Returns & Exchanges
At Minizooberlin, we want your home to feel perfect, which is why we offer a 30-day return window for all unused furniture and decor items in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Authorization and a prepaid shipping label.
- 2.Package Securely
Place the items back into their original boxes with all protective padding and hardware included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label to the outside of the package and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.